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Privacy Policy

This website is owned and operated by Buitelaar Group. This privacy policy sets out how we use and protect any information that you may give us or we may obtain as you use this website.

Buitelaar is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you could be identified, that information will only be used in accordance with this privacy policy statement. This Privacy Policy is effective from January 2021 until further notice.

Amendments to this policy

Buitelaar may change this privacy policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes that are made. Please note that change in policy – in particular a change relating to permissible use of personal data – cannot be retrospective. If you submit personal information on the basis set out here, Buitelaar cannot legitimately use that information on a different basis simply by changing the terms of the policy.

If you have any questions about this privacy policy please write to us by email using the Contact Page. The Buitelaar Privacy Policy is set out in the following sections:

  • 1. Types of information collected on this website
  • 2. Using your personal information
  • 3. Security of your personal information
  • 4. Disclosure of your personal information
  • 5. Your rights to review personal information
  • 6. Use of cookies
  • 7. Links to other websites

1. Types of information collected on this website

The following kinds of information may be collected on this site in order to better understand your needs and to provide you with a better service:

a. Information about your computer, your visits and your use of this website. This may include your computer's IP address, its geographical location, your browser type and version, your computer operating system, the referral source, the length of visit, the number of page views and your navigation of the website.
b. Information relating to transactions carried out on this website including information relating to the purchase of goods or services.
c. Information that you provide for the purpose of registering to use services on this website and/or in order to subscribe to our website services such as email notifications and newsletters.
d. Any other information that you specifically choose to send to Buitelaar.

2. Using your personal information

Personal information submitted to Buitelaar on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. If Buitelaar should require personal information from you that could identify you as an individual Buitelaar will do so openly and Buitelaar will never pass your personal information to any third parties for the purpose of direct marketing without your express agreement and consent or under the terms set out below under 'Disclosure of your personal information'.

Buitelaar may use the personal information held about you in order to:

a. Administer this website.
b. Personalise your browsing experience on this website.
c. Enable your use of the services available on this website.
d. Dispatch goods and/or supply services purchased by you via this website.
e. Issue statements and invoices to you, and collect payments from you.
f. Send email notifications which you have specifically requested.
g. Send you marketing communications such as newsletters and other communications where you have specifically agreed to this.
h. Provide third parties with statistical information provided this information does not in any way identify you as an individual user.
i. Deal with enquiries and complaints made by you or about you relating to this website.

If you submit personal information expressly for publication on this website, Buitelaar reserves the right to publish and otherwise use that information in accordance with the license granted to Buitelaar. Buitelaar will provide means for you to inform us at any time that you no longer require email or marketing communications.

If any website financial transactions that are handled through a third party, such as PayPal or Stripe, Buitelaar will only share information necessary for the purposes of processing payments made via this website, and any information necessary to deal with complaints and queries relating to such payments. You can review PayPal's privacy policy here, and Stripe's privacy policy here.

3. Security of your personal information

Buitelaar will store any personal information you provide on secure servers and will take all reasonable technical and organisational precautions to prevent any loss, misuse, disclosure or alteration of your personal information. Our website is protected with an SSL certificate encrypting data sent between you and our server. Please note, however, that Buitelaar cannot guarantee the security of data sent over the internet and that you are solely responsible for keeping your password and user details confidential. Buitelaar will never ask you to divulge your password unless it is required for you to log on to the website.

4. Disclosure of your personal information

As provided in this privacy policy Buitelaar will not knowingly disclose any information held about you to a third party except in the following circumstances:

a. Where required to do so by law.
b. In connection with any legal proceedings or prospective legal proceedings.
c. In order to establish, exercise or defend Buitelaar's legal rights.
d. At the request of a purchaser, or prospective purchaser, of any business or asset which Buitelaar is offering for sale.
e. To any person or organisation Buitelaar may reasonably believe may apply to a court or other authority for disclosure of that personal information where, in Buitelaar's reasonable opinion, such court or authority would be reasonably likely to order its disclosure.

5. Your rights to review personal information

Under the Data Protection Act 1998, you may request details of personal information Buitelaar holds about you. Buitelaar will provide you with any personal information held about you subject to:

a. The provision of reliable evidence of your identity.
b. The payment of a fee to cover administration costs.

Please note that Buitelaar may withhold your personal information, if necessary, to the extent permitted by law. If you believe that any information Buitelaar holds about you is incorrect or incomplete, please contact us as soon as possible.

6. Use of cookies

Certain areas of this website may use 'cookies'. These cookies are small text files that are stored on your computer when you visit this website. Most major websites use cookies. Cookies help Buitelaar to track of your use of the site, help you to resume where you left off, remember your registered logins, preferences, and other customization functions and can be used to help show content that better matches your interests.

Cookies cannot be used to reveal your identity or any personal identifying information. By using this website you are agreeing to this policy and you consent to our use of cookies in accordance with the terms of this policy. If you wish to use this site but do not wish to accept cookies used by Buitelaar you can do so by adjusting your browser settings. Independent advice on managing cookies in your browser can be found at

Please note that if you try to use this website without accepting cookies that some parts of this website may not function correctly. If you accept Buitelaar cookies, your experience of this website will be much improved and your choices and preferences can be saved for when you visit the site again.

This website may use 'session' cookies, 'persistent' cookies and 'third-party' cookies including 'Google cookies'.

Session cookies

Session cookies help Buitelaar to track your use of this website as you navigate the pages. Session cookies are automatically deleted from your computer when you close your browser.

Persistent cookies

Persistent cookies enable Buitelaar to recognise you when you make a return visit and may be used to register any preferences set on previous visits. Persistent cookies will remain stored on your computer until they are deleted or until they reach a specified expiry date.

Third-party cookies

Merchant suppliers and affiliate companies that feature on this website may add their own cookies when you click on their links to visit their websites. We will alert you when this is about to happen. Please note that the Buitelaar privacy policy will not apply when you leave this website. Other companies will have their own privacy policies on the use of cookies and, if you have any concerns, you should check the privacy policy of the relevant website.

Google cookies

Buitelaar may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information through cookies stored on your computer when you use this website. The information generated is used to create reports on website use and is stored by Google. Google's privacy policy is available here.

We may also publish Google Adsense interest-based advertisement links on our website. When you click on a Google Adsense link Google will track your behaviour across the web using cookies and may use this information to tailor future advertising to reflect your interests.

You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available here. You can also opt-out of the Adsense partner network cookie if you wish. Please note this opt-out mechanism itself uses a cookie so, if you clear the cookies from your browser, your opt-out will not be maintained and you will have to reset your Google opt-out cookie.

7. Links to other websites

This website may contain links to other websites. Please note that Buitelaar has no control over other websites and Buitelaar cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. Third-party websites will not be governed by this privacy policy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Website Policy This website is an initiative by Buitelaar Group. For any queries about the processing of information on the website please contact . This statement relates to our privacy practices in connection with this website, which may contain links to other sites, including sites maintained by other Buitelaar Group companies that are not governed by this Privacy Policy. We are not responsible for the content or privacy practices of external websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page. Privacy and personal information We respect your right to privacy and only collect personal data about you on this website that you volunteer (for example by e-mailing us or by using our online forms). All personal information that you volunteer to us will be treated with the highest standards of security and confidentiality, strictly in accordance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Any information which you provide in this way is not made available to any third parties and is only used by us in line with the purpose for which you provided it. We store all personal data on servers located in the European Economic Area (EEA). Collection and use of tracking information In accordance with industry standard practice, we record every visit to this site. This information is used to improve the operation of the service and to provide statistical information about the use of the site. Technical details in connection with visits to this website are logged. Whilst an IP address is now classified as Personal Data under the terms of the General Data Protection Regulation, we do not attempt to associate any of the technical details listed below with an individual. Details logged include the following items: The date and time of every visit to an individual page Each page visited on the site on such a visit The IP/network address of the visitor The type of web browser used by the website visitor The device used by the website visitor We may make these technical details available to companies under the control and direction of Buitelaar Group in order to provide analysis of advertising and website traffic. These other companies may be supplied with, or have access to, this information solely for the purpose of providing these services to us or on our behalf. Google Remarketing The website uses Google’s remarketing technology. This allows us to display relevant ads based on what pages on the website you have viewed. The advertising will be displayed using cookies. This cookie doesn’t record any personal information or identify you personally. If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google by visiting the website: Google has its own independent data protection policy which can be accessed here ( Data Retention We retain personal data to provide our services and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of specific legal, regulatory or contractual requirements, where we retain personal data in accordance with these requirements, we retain personal data for 28 days and then we dispose of personal data in a secure manner. Changes to this privacy policy We regularly review this Privacy Policy and will post any updates to it on this webpage. This Privacy Policy was last updated on 1st February 2021. Cookies Buitelaar Group uses cookies on this site but they are not used to record personal data. We have enabled Google Analytics Demographics and Interest Reporting which infers general demographic data (such as age, gender, and interests) on visitors but does not collect any personally identifiable information. Visitors can use this website with only minor loss of functionality if cookies are disabled from the web browser. If you would like to prevent Buitelaar Group from using cookies when you visit our site, please update the privacy setting in your chosen web browser. You can access information on privacy and set the control cookie acceptance settings for web browsers (and Google Analytics) using the following links: Chrome: Safari: Internet Explorer: Firefox: Opera: Google Analytics: Also, you can opt-out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page: GLOSSARY OF TECHNICAL TERMS USED Web browser The piece of software you use to read web pages. Examples are Internet Explorer/Edge, Google Chrome, Safari, FireFox, and Opera. URL URL is the acronym for Uniform Resource Locator — a way of specifying the precise location of a page or other piece of information on the Internet. Network address A number (for example which identifies a device connected to the internet. Every device connected to the web has a network address, although the address may not be the same every time a connection is made, depending on how you access the internet. Cookies Simple text files, placed on your device by a website in an area controlled by your web browser. Cookies act as a “memory” for the website and can be used for a wide variety of purposes. View cookie policy. Terms & Conditions For all terms and conditions, please email us at .

Contact details

If you have questions which have not been answered in this Privacy Statement or if you have suggestions or comments on the content or if you have complaints about the manner in which we handle your personal data, please contact us. You can use the contact details at the bottom of this page to this end. To prevent abuse we may ask that you identify yourself.


Buitelaar Production (UK) Ltd.
Buitelaar Collection Centre
Marford Hill
LL12 8TD

Tel: 01244 293130

Terms and Conditions