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Key Account Manager


With five generations of experience behind us, we pride ourselves on being experts in bringing premium raw materials to both domestic and international pet food industries.

Our focus is putting the customer first, delivering superior products alongside exceptional service. There is no surprise we’ve won many awards in recognition for our continual commitments in the meat and pet food industry. Truly putting us at as the partner of choice for both customers and suppliers.

Due to continued growth, we are looking to recruit a Key Account Manager to join our growing Commercial Team in Harrogate.

The role of Key Account Manager
This is an exhilarating, commercially focussed Key Account Manager opportunity. Reporting into our Business Unit Manager, you will have full P&L responsibility for a number of existing Pet Treat Key Accounts plus the development of a portfolio of new customers.

You will be responsible for developing and maintaining long-term strategic relationships with all stakeholders within your Key Accounts portfolio. Accomplishing organic growth and delivering against long term company objectives.

You’ll work collaboratively with the wider Buitelaar time to ensure projects are delivered on time and in line with customer expectations.


  • Negotiating contracts, closing JBP’s and Commercial Agreements whilst meeting mutually agreed deadlines.
  • Building annual forecasts and budgets, responsible for Key Account P&L, regularly reporting performance to customers and internal stakeholders.
  • Developing a thorough understanding of customers strategies, ambitions and requirements, in turn preparing customised solutions.
  • Work collaboratively with the Category and Marketing teams, utilising category data and marketing plans to enable consistent sales growth.
  • Deliver product development plans in line with customer expectations.
  • Explore opportunities within the market and successfully onboard new customers.

Ideal Skill Set but not Essential

  • Fresh FMCG or Pet Food/Treat industry experience
  • Proven track record of successful account management
  • Able to analyse data to gain insight and develop into strategic plans
  • Advanced Microsoft Office, especially Excel and PowerPoint skills
  • Experience of presenting to customers and internal teams
  • Budget and forecasting management
  • A clear understanding how retail organisations operate
  • A strategic thinker, able to lead projects and a team player
  • Good communication, relationship building and stakeholder management skills

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